Masterful Listening

for Leaders and Coaches

Masterful Leaders helps you develop mastery of the essential Listens Actively core competency.  

This ICF-approved eight  hour  integrated learning experience teaches you the methods that Master Certified Coaches use, reinforced with over two hours of practice in small groups in the Zoom collaborative platform.  (more)

The course is delivered in 3 sessions of 2 hours in length, on successive weeks.   1 hour of active field work is assigned after the first and second session.

On completion of the program, you will receive eight Continuing Coach Education Units (CCEU) in the category of Core Competencies for $395.  


"Cheryl and Jim are knowledgeable and personable instructors. They target the right material and right amount of material to make the Masterful Listening Course interesting, fun, and relevant to participants of varied skill levels. The sessions have a great balance of theory, discussion and practice and the instructors pepper the course with useful examples and skill demonstrations. In a very short amount of time, they create a supportive, stimulating and safe learning environment." (Pamela Foster, Senior OD Consultant, The Training Resource Group)

"I feel fortunate to have found Jim and Cheryl. I was looking to learn from “in the trenches” coaches as opposed to coaching celebrities because I wanted to discover practical ways to improve as a coach and help my clients. Cheryl and Jim, are wise, relatable, and their courses bring together a community of great coaches. If are you are looking to grow as a coach, I would recommend them. " (Michael O'Brien, Chief Shift Officer, Peloton Executive Coaching)

Master the Skill of Active Listening

Created by potrace 1.15, written by Peter Selinger 2001-2017

Masterful Approaches

Program leverages approaches and techniques used by master coaches and in auditing candidates for MCC.

Masterful Instructors

Jim and Cheryl have logged over 8,000 hours of coaching between them. They are in active learning and mentoring for progression to MCC.

Personal Treatment

Class sizes are small. Instructors rotate through the collaboration rooms to observe, offer feedback, and answer questions.

Take it home

Every participant leaves with an action plan for taking the learnings back and putting them to work.

About the Program

The programs will be delivered in two sessions on a modern Zoom collaboration platform.  Breakout rooms permit realistic practice in triads.

The program will be delivered no less than once a quarter.  

During peak demand periods (e.g. October through December of each year), the program may be offered more often to accommodate demands.  (See our latest course availability by clicking the booking button below.)

Examples of Techniques You'll Learn

Quiet your internal voice

Set aside internal distractions and self talk; Increase attention on the client

Manage External Distractions

Block out anything that happened before the client conversation; set aside phones, screens, interruptions

Focus on Client Perception

Notice the client's framework; Create an assumption free zone; Stimulate clients right brain to access creativity